On protection of consumer rights

THE LAW OF THE KYRGYZ REPUBLIC

Bishkek, as of December 10, 1997, No. 90

On protection of consumer rights

(As amended by the Laws of the KR as of March 20, 2002 No. 42, February 17, 2003 No. 37, July 18, 2008 N 158, December 8, 2009 No. 307, February 13, 2013 N 15, July 30, 2013 N 178, August 3 2013 N 185, January 21, 2015 N 22, January 31, 2015 N 29, February 21, 2015 N 38, July 2, 2015 N 142, July 24, 2015 N 188)

See the Resolution of the Plenum of the Supreme Court of the Kyrgyz Republic as of December 24, 1993 N 11-04 on judicial practice for consumer rights protection

This Law regulates relations that arise between consumers and manufacturers, performers, sellers upon sale of goods (performance of work, rendering services), establishes the rights of consumers to purchase goods (works, services) of proper quality and safe for life and health of consumers, obtain information about goods (works, services) and their manufacturers (performers, sellers), education, state and public protection of their interests, and also determines the mechanism for realization of these rights.

The Law protects society from creation and development of monopolies in trade, and also encourages and supports competition under the conditions that prohibit illegal and discriminatory practices, which result in fair and honest competition coming to naught and face hurdle.

(Paragraphs 3-14 are repealed in accordance with the Law of the Kyrgyz Republic as of February 21, 2015 No. 38) 

(As amended by the Laws of the KR as of March 20, 2002 No. 42, February 21, 2015 No. 38)

Chapter I
 General provisions

(The title of the chapter in the version of the Law of the KR of March 20, 2002 No. 42)

Article 1. Legal regulation of relations in the field of consumer rights protection

1. The relations in the field of consumer rights protection are regulated by the Civil Code of the Kyrgyz Republic, this Law and other laws and regulations of the Kyrgyz Republic adopted in accordance therewith.

2. The Government of the Kyrgyz Republic shall not have the right to instruct ministries and departments to adopt acts containing provisions on consumer rights protection.

Article 1-1. Main definitions

The following main definitions are used in this Law:

consumer- a citizen who intends to order or acquire or ordering, acquiring or using goods (works, services) exclusively for personal (household) needs, not related to making profit;

manufacturer - the organization, regardless of ownership form, as well as the individual entrepreneur who produce goods for sale to consumers;

performer - an organization, regardless of ownership form, as well as an individual entrepreneur who performs works or provides services to consumer based on a reimbursable contract;

seller - the organization, regardless of ownership form, as well as the individual entrepreneur who sells goods to consumers under a contract of sale, as well as any person who performs work, restores or improves any personal property belonging to another person; 

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